FAQ
FAQ:
*To place an order visit:
*Processing Orders:
– We do not have pre-made items on hand; everything is made after an order has been received. Processing time is 1-2 days.
- We are partnered with 2 locations that sell our products and have items on hand and ready to go. Those locations are:
*Belen's Bakery - 2620 Main Ave, Groves, Texas 77619 | 6am - 10pm
*Parkdale Mall - 6155 Eastex Fwy, Beaumont, TX 77706
In front of Express and Build a bear shop.
*Payment methods offered at checkout:
– Credit or Debit cards, through our secure website system.
– PayPal
* Shipping options offered at checkout
* Shipping:
– All orders made Monday-Thursday will be shipped the next day.
– All orders made on Friday-Sunday, will be shipped on Monday.
– We ship all orders by USPS Priority Mail, it takes 2-3 days to receive your order once shipped..
– You will receive a tracking order and your order is insured.
As a small business we make sure we take measures needed to provide the best customer service, and continue to grow as a company.
* Giveaways process:
- Our giveaways are through Facebook or Instagram for all of our followers, based on giving like to our page, Sharing, and tagging 3 friends to our giveaway post.
Thank you so much for your support.